Returns & Replacements Policy

  1. If you are not satisfied with your purchase and the product is still in mint condition you may return it within 14 days of receipt for a refund, excluding postage/delivery costs.
  2. If we supply the wrong product or if the product is in any way faulty or damaged, we will exchange it for the correct one. We will make a reasonable effort to exchange the product, but if replacement is not possible we will refund your purchase price including delivery costs.
  3. Special offers: If Simple Truths supplies the wrong product or if the product is in any way faulty or damaged we will exchange it for the correct one. However, if the product is no longer being offered at the special price, it will not be replaced and Simple Truths will refund the purchase price including delivery costs.
  4. If you selected bank deposit as a payment option and wish to return the product full bank deposit details must be provided; the name of account holder, bank, branch name, and branch code and account number. Alternatively a credit will remain on your account for future use.
  5. If you selected credit card as a payment option please inform us if the refund amount is to be paid back to your credit card, alternatively the amount will be credited to your account.

 

Legal

Due to publishing agreements between Simple Truths LLC and their authors, permission cannot be granted to incorporate any of the quotes, stories or excerpts from the books, even if you disclose and properly cite the source.

You may broadcast any of our movies via their respective domain name without any special permission from Simple Truths LLC.

DVD’s and CD’s are intended for individual use only. You may only show a Simple Truths DVD or play a Simple Truth’s CD to more than 2 people at a time provided that the viewing and/or listening is not part of a paid commercial event or training program.

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