A must read for any business wanting to create a service culture. now with DVD.. ...MORE INFORMATION »
If your organization’s goal is to create a lasting service culture…you’re going to love this book! It is filled with unforgettable true stories about individuals and companies who have “wowed” their customers and turned them into raving fans! We guarantee that it will get the creative juices flowing; and hopefully, inspire you and your team to start your own collection of customer love stories.
Hardcover Book – 128 pages – 170 mm x 170 mm
DVD Run Time 2m 52s