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Customer Service Three Book Gift Set

Author(s): Various

Customer service is not a department…it’s everyone’s job.” The Customer Service Four Book Gift Set brings together our bestselling books on excellent customer service, at a savings your are going to love.

Customer Love by Mac Anderson
A must read for every member of your team. This book will get the creative juices flowing and inspire you and your team to create a service culture that will have you writing your own “Customer Love” stories….MORE INFORMATION »

The 9 Principles of Innovative Service by Chip R. Bell
It’s not enough to wow your customers; winning companies awe their customers. This book provides an engaging and inspirational guide to make service an exceptional experience for your customers….MORE INFORMATION »

The Simple Truths of Service by Ken Blanchard and Barbara Glanz
Johnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every interaction. Read about Johnny plus other great customer service stories. Your customer service team will be bursting with new ways to make your company stand out from the crowd….MORE INFORMATION »

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Energy Pack – Save 25%

Author(s): Various

SAVE 25% with this energy pack....MORE INFORMATION »

The Power of Positive Doing by B.J. Gallagher
This book is simply bursting and overflowing with powerful stories, quotes, resources and fresh ways to transform and grow in every dimension….ORDER INDIVIDUALLY »

Own Your Dreams by John C. Maxwell
Our happiness in many ways ties directly to our “inner voice” that forever asks the question…“Are you moving toward your dreams?” In Own Your Dreams, John C. Maxwell provides a step-by-step guide to help you achieve your dreams….ORDER INDIVIDUALLY »

Achieve Any Goal by Brian Tracy
This book will give you the tools…and the inspiration to unlock and unleash your full potential. A leader in the field of goals training, Brian Tracy has collected everything he has learned over the years into a powerful and effective 12-step system….ORDER INDIVIDUALLY »

Expect to Win by John Mason
It’s never too late to achieve your goals. Life is too short to think small. Start a new fulfilling journey now!…ORDER INDIVIDUALLY »

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20 Title Desktop Presentation Pack (Save 25%)

Author(s): Various

A great opportunity to acquire 20 titles at this very special price, together with a Desktop Presentation Box..SAVE 30%...MORE INFORMATION »

Desktop Collection in Presentation Box
SAVE 25%   
(Valued at R3950)

Constructed of high quality and lightweight material, you will definitely want to proudly display your inspirational collection for all to see. The top of the case is laminated with a smudge-free beautiful gold finish and the inside case is coated with a black matte finish and gold embossed lettering. The case has a small footprint of only 180 mm x 180 mm x 280 mm so you can easily keep your collection nearby on your desktop, credenza or coffee table.

With  diverse titles to choose from, it’s the perfect resource for finding great quotes, inspirational stories and getting a quick shot of inspiration whenever you need one.
Select your own 20 titles with or without DVD,  from our web-site from our regular sized books, 170 mm x 170 mm  to ensure they fit into your Desktop Presentation Box.

Buy this for yourself  for your own personal growth; or as a great gift for a family, or key member of your team and/or your best customers. The books and the DVDs will provide a source of knowledge and inspiration for years to come.

When ordering please note the titles of your choice in the’ Message’  box  on the Shopping Cart.

 

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212 Collection

Author(s): Various

The 212º mantra is one of the most powerful your business can adopt. Now all three 212º books are available in this special set....MORE INFORMATION »

212 The Extra Degree – with DVD
Use the 212 movie to open your next team meeting and give the book as a meeting takeaway.
Recommended reading for team building, personal development, sports teams and schools.
At 211º water is hot. At 212º, it boils. And with boiling water, comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it’s the one extra degree of effort, in business and life, that can separate the good from the great. This powerful book by Sam Parker and Mac Anderson gives solid examples of how to incorporate the 212º philosophy into all aspects of your life – at work, with friends and as a parent. Great quotes and great stories illustrate the 212º concept in a memorable format. A warning… once you read it, it will be hard to forget.
“The theme for our annual convention was created around The Extra Degree. The video was powerful and the book made a perfect meeting gift!” – Mike Butkus, McDonalds Corporation.

Hardcover Book 96 pages 170 mm x 170 mm Authors: Sam Parker and Mac Anderson
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212 Service – with DVD

Someone once said, “Life is like a game of tennis. The player who serves well seldom loses.” The same can be said for any business on the planet. There are many books written about service, however, our goals in this one is to keep it simple. 212º Service presents 10 simple, but engaging rules of service that can be read by every member of your team in less than 30 minutes.

You may know the 212 concept for our original bestseller 212º The Extra Degree written by Sam Parker and Mac Anderson. But this book is written specifically for businesses and is all about creating a service culture. In case you are not familiar with the 212º concept, here it is in a nutshell:

At 211º water is hot. At 212º, it boils. And with boiling water, comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it’s the one extra degree of effort, in business and life, that can separate the good from the great.

This book is written with real life examples that will have your team coming up with ideas that apply specifically to your industry.

Hardcover Gift Book 107 pages 170 mm x 170 mm square
Buy Individully

 

212 Leadership – with DVD

It’s time to take your leadership skills to the next level.
Are you ready to be a 212° Leader?

  • A brand new 212º book written for leaders.
  • 212° Leadership will show you how that one extra degree of leadership can make the difference not only in your own success…but also in the success of those you lead…and in that of your organization.
  • Create an environment where quality and innovation are the norm, rather than the exception
  • A must read for every leader!

Mac Anderson, Author,
“In 212° Leadership, I share 10 of the elements that can help to transform your leadership skills, along with some of my favorite quotes on the elements of leadership. I’ve always been fascinated with the qualities and characteristics of great leaders. History has identified many qualities and characteristics of great leaders, and, of course, no person embodies them all. But the great leaders I’ve known, or read about have one simple thing in common: They have developed their leadership styles around their personalities and their values, and in the end, their actions are consistent with what they truly believe.

212° Leaders have made the leap from good to great. They are able to not only rally the troops to committed, purposeful action, but also to create an environment where quality and innovation are the norm, rather than the exception.
212° Leadership is designed to make you think…to help you grow…and to provide that extra degree of passion to take your leadership skills from effective to extraordinary! ”

Hardcover Gift Book 107 pages 170 mm square
Buy Individully

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Attitude 10 Book Desktop Collection

Author(s): Various

10 Books to encourage, motivate and reinforce a positive attitude...MORE INFORMATION »

This 10 book set has it’s own platinum “cube” desktop organiser that delivers on “Wow” factor.
The case has a small footprint of only 17 cm cubed, so you can easily keep your collection nearby on your desktop, credenza or coffee table.

10 Titles included:

The Power of Attitude, with DVD – Mac Anderson

Attitude is Everything, with DVD- Vicky Hitzges

212 The Extra Degree, with DVD – Sam Parket & Mac Anderson

Laughter is an Instant Vacation, with DVDSimple Truths Employees

Finish Strong with DVD – Dan Green

The Power of Positive Doing – B.J. Gallagher

Stepping Up – John J. Murphy

Smile for No Good Reason - Dr. Lee Jampolsky

Habits Die Hard – John J. Murphy and Mac Anderson

Attitude: The Remarkable Power of Optimism – Dr. Nido Qubein

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Gift Pack – 10 Titles for Women

Author(s): Various

10 Books, 2 with CD’s. Inspiration and motivation, including stories for Women in all walks of life to relate to....MORE INFORMATION »

This 10 book set has it’s very own platinum “cube” desktop organiser that delivers on “Wow” factor.
The case has a small footprint of only 17 cm cubed, so you can easily keep your collection nearby on your desktop, credenza or coffee table.
This great collection is not only good for your own personal growth; it also makes a great gift for any key member of your team and/or your best customers. The books and the DVDs will provide a source of knowledge and inspiration for years to come and believe me, they will be impressed and you will stand out from the crowd when you give this gift to your very best customers.

Dreams – Marcia Wieder
This little book is your own personal life coach! Marcia Wieder will show you how to turn your dreams into reality. Get started today!
Simple Truths of Life with DVD- Linda Ellis
A wonderful collection of poems, quotes and stories that remind us of what is important in life.
The Best Way Out is Always Through – B J Gallagher
A wonderful dose of inspiration to get through tough times.
Charging the Human Battery – Mac Anderson
Recommended reading for anyone who ever feels the need to re-charge their personal or business life.
Courage Does Not Always Roar – Bobi Sererdich
Celebrate the courage of women through inspiring stories about overcoming challenges and perseverance.
Great Quotes from Great Women - Peggy Anderson
This beautiful book is filled with “a-ha” moments from great women throughout history.
If Life is a Game -These are the Rules – Chérie Carter-Scott
This book is a road map for personal growth. Any one and any team or organization can benefit from every member mastering the “Rules of the Game.”
Life Begins When You Do – Mary Anne Radmacher
Are you putting off living the life you’ve always longed for?
Oil for Your Lamp – Lisa Hammond & BJ Gallagher
Taking care of yourself is crucial for you to be able to take care of others. Still not doing it? Then this is a must read
Oh Thank Goodness, Its Not Just Me with DVD – Lisa Hammond & BJ Gallagher
is like sitting down with Lisa and BJ over a cup of coffee, and connecting with the heart and soul of what it means to be a woman.

Substitute Titles may be supplied on request, if available.

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Goal Setting Desktop Collection – 10 Titles

Author(s): Various

You don’t have to be great to get started, but you have to get started to be great....MORE INFORMATION »

  • You don’t have to be great to get started, but you have to get started to be great.-Les Brown. This set is all about getting started and keeping your goals on track all year long.
  • Whether your goals are for personal development, weight loss, sales goals, priorities – Now is the time to decide what you expect in 2013!

Author Gary Ryan Blair, author of our book simply titled Goals, said this: “Achieving a goal is like opening a combination lock. You need the correct numbers in the correct right, left, right sequence. There are thousands of possible combinations; and if you are aware of the settings but not the sequence, your efforts will prove futile.”

Think of this set as your key to unlocking your full potential. Each book contributes its’ own important piece of the puzzle from dreaming, planning, putting a plan into action and keeping inspired to stay on track all year long.

The case has a small footprint of only  17 cm cubed, so you can easily keep your collection nearby on your desktop, credenza or coffee table.

This great collection is not only good for your own personal growth; it also makes a great gift for any key member of your team and/or your best customers. The books and the DVDs will provide a source of knowledge and inspiration for years to come.

*Books in the set may be substituted based upon availability.

10 Books – 4 with DVD

Goals ( by: Gary Ryan Blair)

Eat that Frog – with DVD (by: Brian Tracy)

Secret of the World Class – with DVD (buy:Steve Siebold)

If Life is a Game, These are the Rules (by: Chérie Carter-Scott)

Charging the Human Battery (by: Mac Anderson)

What’s the Big Idea (by: Mac Anderson)

Change is Good – with DVD (by: Mac Anderson and Tom Feltenstein)

An Enemy called Average (by: John Mason)

Achieve Any Goal (by: Brian Tracy)

212, The Extra Degree – with DVD (by: Sam Parker and Mac Anderson)

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Inspiration 5 Book Gift Pack

Author(s):

This Gift Set will help to motoivate and inspire you . . Inspiration 365 Days a Year features an inspirational quote for each day of the year, Laughter is an Instant Vacation is great for lightening the mood. A study concluded that we need a minimum of 12 laughs a day just to stay healthy! […]...MORE INFORMATION »

This Gift Set will help to motoivate and inspire you . .

Inspiration 365 Days a Year features an inspirational quote for each day of the year, Laughter is an Instant Vacation is great for lightening the mood. A study concluded that we need a minimum of 12 laughs a day just to stay healthy! If LIfe is a Game, Life Begins When You Do, and Dreams, will both inspire you to improve your life in many areas. and help you to ‘get up and get going’ to achieve your personal ambitions and goals.

These 5 books not only you will treasure, but they also make a very special holiday gift for friends, family and customers.

  • Inspiration 365 Days a Year with DVD – Zig Ziglar
    Start each day with a motivating thought from Zig himself. If you love quotes, you will love this book and the short inspirational DVD movie
  • Laughter is an Instant Vacation  with DVD – Simple Truths employees
    Laughter is an Instant Vacation is 160 pages of pure, unadulterated … FUN. It has over 250 great quotes, and many funny photos that’ll make you laugh out loud. This gift is terrific for anyone, because in today’s world, who do you know that won’t appreciate a good reason to laugh!
  • If Life is a Game – These are the Rules -  Cherie Carter-Scott
    Life has often been compared to a game. We are never told the rules, unfortunately, nor given any instructions about how to play. We simply begin at “Go” and make our way around the board, hoping we play it right. We don’t exactly know the objective of playing, nor what it means to actually win.
  • Life Begins When You Do -  Mary Ann Radmacher
    12 short chapters detail secrets of a fulfilled life, from “Live With Intention” to “Choose With No Regret”. An ideal gift of inspiration for anyone looking to change their thinking and their life.
  • Dreams -  Marcia Wieder
    This little book is your own personal life coach! Marcia Wieder will show you how to turn your dreams into reality. Get started today! A great gift book to give or receive for milestones like graduation or in times of change when encouragement is needed.
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